FAQs

You can view our size guide here. If you have any questions, please don't hesitate to contact us and we'll be happy to help.

Our delivery service is within 3 to 4 working days. However, conditions beyond our control may cause delays. You can track delivery status with the code you received after placing your order.

Yes! After placing your order, you will receive an e-mail containing your tracking number, which will allow you to follow the progress of your package until it is delivered to your home.

.

Don't worry, we'll help you solve it! If your package is lost or you've received an incorrect or faulty item, we'll sort it out immediately. Please don't hesitate to contact us so we can take care of it for you.

You can make a return within 15 days of your purchase. Items must be in the same condition as you received them. If you need to make a return, please contact us so we can tell you how to proceed.

Our inventory management team always strives to ship your order as quickly as possible. Therefore, it is not always possible to cancel or modify your order prior to shipment.

Please contact our customer service department as soon as possible and we will do our best to process your request.

Your orders are shipped from our warehouse in Paris.